1Introduction

Welcome to Advanced Gulf Kunuz. We are a company specialised in supplying and distributing medical and aesthetic devices and equipment to clinics, medical centres and aesthetic centres in the Kingdom of Saudi Arabia. We are committed to protecting your personal data and processing it in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia, its implementing regulations and related legislation. This policy explains how we collect, use, protect and retain your data when you visit our website, contact us, or request our products and services.

2Data we collect

We may collect the data needed to manage our business relationship, including:

• Full name.
• Phone number and email address.
• Clinic or company name and job title.
• Facility address and city.
• Quotation and purchase requests.
• Contract, invoicing and shipping data.
• Warranty and maintenance data.
• Correspondence and enquiries.
• Certain technical data when using the website, such as IP address, device type, browser and pages visited.

We collect data only to the extent necessary and for the purposes described in this policy.

3Health data

Some of the devices we supply may involve assessing or analysing indicators related to the skin, hair or other medical and aesthetic applications. We do not ask clients to enter patient or end-customer data through our website except where necessary and in line with regulatory requirements. Where patient or customer data is provided to us, the party sharing it must be legally authorised to do so.

4How we collect data

We may collect data through:

• Our website, contact forms and quotation requests.
• Email and phone calls.
• The company's communication and messaging channels.
• Medical and aesthetic exhibitions and events.
• Direct contact, contracts and commercial agreements.
• Lawfully available sources.

5How we use data

We use personal data for legitimate purposes, including:

• Responding to enquiries and providing quotations.
• Fulfilling sales and supply orders.
• Issuing invoices and arranging shipping and delivery.
• Providing after-sales, warranty, maintenance and technical-support services.
• Managing the business relationship with clients.
• Improving our services and website.
• Sending relevant information and commercial offers in line with regulatory requirements.
• Protecting our systems and complying with regulatory requirements.

6Sharing data

We may share data, to the extent necessary, with:

• Shipping and logistics companies.
• Payment, technology and hosting service providers.
• Maintenance and technical-support providers.
• Suppliers and business partners where needed to fulfil orders or deliver services.
• Advisers and professional service providers.
• Competent government and regulatory authorities where required or permitted by law.

We limit disclosure to what is necessary to achieve the specified purpose.

7Protecting and retaining data

We take appropriate technical and organisational measures to protect personal data from unauthorised access, use or disclosure. We retain data for as long as needed to fulfil the purposes for which it was collected, or as required by regulatory and contractual obligations, after which it is deleted, destroyed or anonymised in accordance with applicable laws.

8Cookies

Our website may use cookies to improve site performance and user experience, analyse usage, and measure marketing-campaign performance. You can control cookies through your browser settings; disabling some of them may affect certain website functions.

9Data-subject rights

Under the Personal Data Protection Law, data subjects have the rights granted to them by law, including, as applicable:

• To know how their data is collected and used.
• To access their personal data in line with regulatory controls.
• To request correction or updating of their data.
• To request destruction of their data where permitted by law.
• To withdraw consent where processing is based on consent.

To exercise your rights or raise a privacy-related enquiry, contact us using the details below.

10Updates to this policy

We may update this privacy policy from time to time to reflect changes in our business or in related laws and regulations. The updated version will be published on our website with the date of the last update.

11Contact us

Advanced Gulf Kunuz — Saudi Arabia Email: info@kunuzmed.com Phone: +966505859420 Address: Saudi Arabia

For privacy and data-protection enquiries: info@kunuzmed.com